How To Order / Delivery

Getting your Quotation

All our pricing is trade and calculated at the current replication rates, get in to contact with us for your quotation.

Artwork Templates

The next step in the ordering process is processing and sorting the artwork for the project. The artwork templates can be found at the top of the website under artwork templates, this is where you can download the relevant templates for your artwork. If you are unsure or cannot see the template you require please contact us on 0203 819 7660 as we can help you with this. The artwork must be provided within the Artwork Guidelines. The templates will be present as PDF files; you can edit these in Photoshop or any other graphics design software.

Uploading your Artwork

Once you have downloaded the appropriate artwork templates and placed your artwork in the template to the specifications required you can submit the Replication artwork. There are several methods to how you can provide the artwork, you can email or upload through a data transfer website such as Wetransfer. Or you can burn a copy of the content and mail it to us with the master content if needed. If you would like advice on how best to send you artwork to us please feel free to get in to Contact.

Proofing Artwork

Once you have submitted your artwork, we will send you a proof for approval. The proof will come as a PDF of JPEG depending on the content; as soon as the proof has been approved we will start production for this process. Simply reply to the email saying proof approved, simple!

Providing Master Content

For any content being duplicated it is always a good choice to duplicate from a physical master provided by the client, from this we would recommend posting a physical master to us. The address for posting the masters will be provided to you via email once your order confirmation has been processed online and emailed to you. For DVD content we only accept physical masters but for audio/data content we do accept digital copies if required.

Manufacturing and ETA

B2B Replication quotes 10 to 12 working days for most CD and DVD Replication, but some projects may require more time dependent on the type of job it is (quantity, parts and availability).


Once your order has been manufactured we use a premium next day delivery service (UK MAIL) to deliver your order the very next day. We offer timed delivery services as well as weekend services if required. You will be notified on completion of the order and provided with tracking details the same day.

There is no additional charge for larger or heavier orders. Should you have any additional delivery requirements or would like to enquire about deliveries to outside the UK please contact us.